Moving scams have, unfortunately, been the scourge of the moving industry for decades and show no sign of going away. Thankfully, the internet does offer a way to verify the abilities and reputation of any North American movers you are thinking of hiring. You can use the internet to check for BBB membership, International Association of Movers membership, American Moving and Storage Association membership, and registered with the local Chamber of Commerce. The best moving companies are proud to display these logos on their websites. Follow these great tips to make sure you aren’t being scammed.
1. First Contact
Once you have a moving company researched and are ready to move on to the next step, call them. If they answer their phone with their business name, it’s a good start. On the other hand, if they say something like “movers” or simply “hello,” you should move in your search.
2. Free Estimate
No reputable moving company will charge you for your estimate. If a company tries to tell you there is an up-front fee for your estimate, you may be getting scammed.
3. Have Your Details Available
Before you can be given an accurate estimate, you need to provide the North American movers with as many details of your move as you can. This will help them provide you with the most accurate estimate possible.
4. Ask Questions
Don’t be afraid to ask lots of questions such as do they charge by the mile or do they charge by the pound? Some charge by the amount of space your load takes up in their truck. What about any extra charges for things like narrow roads, areas that require multiple trucks rather than a single large vehicle. Be sure you get a written estimate; verbal estimates typically end up with you being scammed out of more money. Keep in mind that even with a written estimate, there is a little leeway built into the contract.
5. Who’s Liable?
If you choose to pack your own household goods, you should ask the moving company about supplemental insurance to cover any damage that occurs during the move. If on the other hand, you choose to hire professionals from the moving company you have chosen, your goods are covered by the company should anything happen to them. Scam companies offer no insurance and typically don’t use professional packers.
As North American movers, Matheson Transfer offers the highest quality packing and moving services available. We always make sure you get a copy of the “Your Rights and Responsibilities When You Move” pamphlet as required by federal law. For more information contact Matheson Transfer at (570) 234-3037 and let us help with your next move.